š³ Shipping Range
ā¢ Products can be shipped to all regions across Taiwan, including remote areas. However, the specific shipping range may vary according to the policies of the shipping service providers.
ā¢ International shipping services are available to multiple countries such as Hong Kong, Singapore, the USA, Australia, Japan, etc. Please contact your local customs to confirm if your country can receive shipments.
š³ Shipping Time
ā¢ Orders are shipped as soon as possible after the order is received and payment is confirmed. Typically, shipping takes 1-3 business days after order confirmation. Please note that special circumstances or holidays may cause delays.
š³ Shipping Costs
ā¢ Shipping costs depend on the specific details of the order (including weight, size, and shipping location) and will be detailed on the checkout page.
š³ Shipping Methods
ā¢ For Taiwan mainland and islands: Delivery options include Black Cat Courier, Hsinchu Logistics, or Postal Express Service. We choose the most appropriate shipping method based on the specifics of the order.
ā¢ Convenience stores: 7-11, FamilyMart (available for both mainland and islands of Taiwan).
ā¢ Overseas delivery: Options include FEDEX, DHL, and Postal Express Services.
š³ Shipping Tracking
ā¢ We provide a tracking number for each shipment, allowing you to monitor the status of your order at any time. You will receive an email notification containing the shipping tracking information once the order is dispatched.
š³ Receipt of Goods
ā¢ To ensure safe delivery, someone usually needs to sign for the shipment at the delivery address. If you cannot be at home, consider providing an alternative delivery address or special delivery instructions.
š³ Returns and Refunds
ā¢ Please refer to our return and refund policy for information on how to return items and get refunds.
š³ Contact Us
ā¢ If you have any questions about our shipping policy or need further assistance, please feel free to contact our customer service team.
