🔳 Seven-Day Appreciation Period:
• Enjoy a seven-day appreciation period when purchasing products.• Returns and exchanges are only applicable for products that are unopened and unused.
🔳 Complete Packaging and Accessories:
• When returning or exchanging an item, the packaging and all accessories must remain intact.• Returns or exchanges will not be accepted if the packaging or accessories are damaged or missing.
🔳 Prompt Contact:
• Contact customer service within the seven-day appreciation period to process returns or exchanges.• Returns or exchanges will not be accepted after the appreciation period.
🔳 Responsibility for Shipping Costs:
• If the return or exchange is not due to product defects or deterioration, the consumer must bear the round-trip shipping costs.
🔳 Product Defects During Shipping:
• If the product is defective upon arrival, please contact customer service immediately to arrange for a return or exchange; related shipping costs will be borne by our company.
🔳 Return Process:
• When returning, provide complete information including name and order number.• The returned product must be in its original packaging, including any gifts.
🔳 Returns Not Accepted After Deadline:
• Returns will not be accepted if the product is received more than 7 days after delivery (including holidays).
